Terms and Conditions of Use of the 999r

1Acceptance of Terms

These Terms and Conditions ("Terms") govern access to and use of all services offered by the platform 999r, available at 999r.ng and on the app for Android and iOS. By accessing the platform, creating an account, or carrying out any activity within the environment of the 999r — whether playing slots, placing sports bets, joining bingo, depositing, withdrawing, or simply browsing — you automatically agree to these Terms in the most recent version available.

These Terms form a legally binding contract between you, the user, and the 999r. Please read carefully before continuing. If you have any questions about any clause, contact support before completing your registration.

Continued use of the platform after any update to these Terms constitutes acceptance of the changes. The 999r will communicate relevant changes via the registered email or a notification in the account dashboard.

2Eligibility

To create and maintain an active account on the 999r, the user must:

• Be at least 18 years of age complete at the time of registration;
• Be a resident of Brazil or have legal access to the platform in accordance with the laws of your location;
• Hold a valid CPF registered in your name;
• Not being under an active self-exclusion status on the 999r or on any other entertainment platform that shares a database with 999r;
• Not acting on behalf of third parties when placing bets or making financial transactions on the platform.

A 999r reserves the right to request proof of age and identity at any time. Failure to meet these requirements may result in immediate account suspension and balance retention until the situation is resolved.

Users under 18 are strictly prohibited from accessing the platform. If we identify that an account was created by a minor, it will be immediately closed and any existing balance will be withheld in accordance with applicable legal requirements.

3Registration and Account

Each user may have only a single account on 999r. Creating multiple accounts under the same person — regardless of the device, email, or CPF used — constitutes a violation of these Terms and may result in the permanent blocking of all accounts involved, with no refund of balance.

At the time of registration, you must provide accurate, complete, and up-to-date information, including your full name, CPF, date of birth, email address, and mobile phone number. The 999r may request supporting documentation at any time to verify the accuracy of the information provided.

You are responsible for maintaining the confidentiality of your access credentials — login and password. Do not share this information with anyone. The 999r will never ask for your password via email, chat, or phone. If you suspect unauthorized access to your account, contact support immediately.

The user is responsible for all activities carried out on their account, including bets, deposits, and withdrawals. The 999r is not liable for losses resulting from unauthorized access caused by the user's negligence in protecting their credentials.

4Deposits

A 999r accepts deposits made exclusively through payment methods available on the platform at the time of the transaction. The primary method available for Brazilian players is Pix. Other methods may be available as the platform is updated.

All deposits must be made by the account holder themselves. Deposits made by third parties are prohibited and may result in the preventive blocking of the account for investigation. Deposited funds must be of lawful origin — the platform may request proof of income in cases of high-volume transactions.

• Pix deposits are credited in real time, subject to banking system confirmation;
• The minimum deposit amount is displayed on the payment screen at the time of the transaction;
• A 999r does not charge fees on deposits made via Pix;
• In the event of a failed deposit, the amount is automatically returned to the user's originating account.

5Withdrawals

The user may request a withdrawal of the available balance at any time, provided the conditions set out in these Terms are met. Withdrawals are processed exclusively via Pix, to the key registered under the account holder's CPF.

General withdrawal conditions:

• Only the free balance — not committed to active bets — may be withdrawn;
• The destination Pix key must be linked to the same CPF registered on the 999r;
• Withdrawals to third-party accounts are strictly prohibited;
• The minimum withdrawal amount is set by the platform and displayed on the withdrawal screen;
• Daily, weekly, or monthly withdrawal limits may apply depending on the account profile;
• Unverified accounts may have withdrawals suspended until the identity verification process is completed.

Under normal conditions, Pix withdrawals are processed within minutes. The 999r may perform security reviews on requests that show unusual patterns, which may extend processing times. In such cases, the user will be notified via the dashboard or email.

6Bonuses and Promotions

A 999r may offer welcome bonuses, free spins, cashback, reloads, and other promotions at any time. Each promotion has specific rules communicated at the time of the offer — including validity period, eligible games, and rollover requirements.

General rules applicable to all bonuses:

• Bonus balance cannot be withdrawn directly — it must be converted into real balance by meeting the specified wagering requirement (rollover);
• Each promotion is valid for one account per CPF, IP address, and device;
• Misuse of bonuses — including creating multiple accounts, placing bets on events with very low odds for rollover purposes, or other practices identified as abusive — may result in bonus cancellation and, in serious cases, account closure;
• Expired bonuses are automatically removed from the balance without additional prior notice;
• A 999r reserves the right to modify, suspend, or end any promotion at any time, with reasonable advance notice.

7Game Rules

Each game mode available on the platform — slots, sports betting, and bingo — has specific rules displayed directly in the game interface. The user is responsible for reading and understanding these rules before participating.

General rules applicable to all games:

• Slot results are generated by random number generation (RNG) systems, independently audited. No result can be predicted or influenced by the user or the platform;
• In sports betting, odds and markets may be changed or suspended before the event begins. Bets confirmed before the change are maintained, except in cases of a manifest pricing error;
• In the event of a technical error affecting the outcome of a game or bet, the 999r reserves the right to cancel the affected round or bets and return the wagered amount to the user's balance;
• Attempts to exploit technical flaws in the platform to gain undue advantage constitute a violation of these Terms.

A 999r does not guarantee wins in any game mode. All games involve real financial risk and outcomes depend on random factors outside the control of the platform and the user.

8User Conduct

The user agrees to use the 999r in a lawful and good-faith manner. The following conduct is expressly prohibited:

• Creating multiple accounts to abuse bonuses;
• Using bots, automated scripts, or any betting automation software;
• Attempting to access internal platform systems or exploit security vulnerabilities;
• Using the platform for money laundering or any illegal financial activity;
• Making deposits using funds of illicit origin;
• Sharing account access with third parties or allowing third parties to use your account;
• Publishing offensive or discriminatory content, or content that violates third-party rights, in the platform's chat or support channels.

Identification of any prohibited conduct may result in immediate account suspension, cancellation of bonus balance, and, depending on the severity, permanent closure with no right to withdraw the existing balance.

9Account Security

A 999r uses encryption and other technical measures to protect user data. However, account security also depends on the user's own behavior.

• Use a strong and unique password for your account on the 999r;
• Do not access the platform on public computers or open Wi-Fi networks without adequate protection;
• Enable two-factor authentication when available;
• Never share your login credentials with anyone claiming to be 999r support — our team will never ask for your password.

If you suspect unauthorized access, immediately contact the support team at 999r. The platform may preventively block the account while the situation is investigated, to protect the user's balance.

10Responsible Gambling

A 999r believes that entertainment should be healthy. That is why we provide tools that allow users to maintain control over their gaming experience:

• Deposit limits: users can set daily, weekly, or monthly limits on deposits;
• Voluntary pause: option to suspend account access for a set period;
• Self-exclusion: long-term block for users who identify the need to step away from the platform;
• Full history: all bets, deposits, and withdrawals are recorded in the dashboard for tracking.

Use of the platform is permitted only for users aged 18 and over. The 999r may request age verification at any time. If you or someone close to you shows signs of problem gambling, seek help. Visit our Responsible Gambling for more information and support resources.

11Privacy and Personal Data

The processing of personal data of users of the 999r is governed by our Privacy Policy, which is an integral part of these Terms. By accepting these Terms, you also agree to the data collection and use practices described in the Privacy Policy.

In summary, we collect only the data necessary to operate the platform, verify identity, process payments, and meet legal obligations. We do not sell your personal data to third parties for commercial purposes.

12Account Closure

The user may request voluntary account closure at any time through the account panel or via support. Prior to closure, any available real balance may be withdrawn. Bonus balance that has not met the rollover requirement will be cancelled upon closure.

A 999r may close or suspend an account without prior notice in the following cases:

• Violation of any clause of these Terms;
• Suspected fraud, money laundering, or illegal activity;
• Providing false information during registration;
• Creating multiple accounts;
• Determination by a competent authority.

In cases of closure due to a violation, the existing balance may be retained by the 999r during the investigation period. If the investigation confirms the irregularity, the balance may be cancelled. If it does not, the available balance will be released for withdrawal.

13Changes to Terms

A 999r may update these Terms at any time to reflect changes in legislation, platform practices, or services offered. Relevant changes will be communicated via email or account dashboard notification with reasonable advance notice.

The most recent version of the Terms will always be available on this page, with the date of the last update shown at the top. Continued use of the platform after the effective date of any change implies acceptance of the new terms.

14Contact and Support

If you have questions about these Terms or about how the 999r, please contact our support team. Our team is available to help with questions about registration, payments, games, and responsible gambling.

You can also access our Frequently Asked Questions (FAQ), where most common questions are already answered clearly and directly.

The official contact channel of the 999r is the support available directly in the account dashboard. Be wary of unofficial channels presenting themselves as representatives of the platform.